If you wish to cancel or exchange your order within 7 (seven) days of the Product(s) being delivered to you because of an acceptable reason, it will be your responsibility to send the product to our address. You must return the Products with the original packaging and the return order label to us at your expense within 7 calendar days of your notice of cancellation, ensuring that you obtain proof of posting for your own records. The Product(s) must be complete, unused and in the same condition as when delivered. If you remove the Product(s) from any packaging you must have done so without damaging or marking the Product(s). Any accessories provided must be returned with the Product(s).Note that if you fail to package the goods adequately to avoid damage in transit or fail to take reasonable care of the goods we might not be able to accept their return.Otherwise, on receipt of the goods in undamaged condition we will refund the full purchase price or method you originally used for the purchase except any applicable delivery charges you paid for. We cannot cancel your order if you are unable to provide us with proof of purchase or if we believe that you have made use of the Product(s). The address for return of the goods is: G.Nesibe Mah. Istasyon Cad. No:41/36 38010 Kocasinan Kayseri Turkey Please fill in the Return Merchandise Form online and supply all the necessary requested details